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Kelso Consulting's blog for accountants

    Welcome to our marketing tips to help your accountancy firm grow

    Big Four "lobbying to survive" campaign scoring successes with key media

    The "Big Four" oligopoly of giant accountancy firms is again lobbying hard to protect its position and prevent some sort of break-up restoring a nearly-as-Big Five or maybe six.

    Their past efforts have been successful, and their new impetus follows damning comments from leading MPs on the various Parliamentary committees investigating the collapse of Carillion and the role of the Big Four firms. Their ire is particularly high as the Big Four billed Carillion, its pension schemes and the Government £71 million since 2008 relating to Carillion: yet failed to notice anything was wrong.

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    Topics: Upcoming Webinars, Accountants, Communications, Crisis, Strategy, Reputation, Professional firms

    Lessons for leaders from Thomas Cook's PR disaster

    A while ago I wrote a white paper entitled "Why some companies turn a crisis into a PR disaster .... and how not to be one of them" based on then recent cases such as Toyota.

    The main point was that such disasters typically don't come out of the blue and the effective PR tactics for handling them are well known.

    Yet experienced and competent CEOs and their management teams had been able to create a PR disaster of far greater magnitude through inept handling of the communications issues.

    I revisited the paper in the light of the recent sad case involving Thomas Cook and its handling of the publicity around the recent inquest into the deaths of two children while holidaying in Corfu a few years ago.

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    Topics: Accountants, Crisis, PR Disaster
     

     

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